Emotional Intelligence Leadership & Team Dynamics Flashcards
6 cards from real Emotional Intelligence practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Emotional Intelligence Leadership & Team Dynamics flashcards as text
Which leadership behavior MOST damages the emotional climate of a team?
Answer: Publicly criticizing team members for mistakes
Public criticism activates shame and fear, creating a psychologically unsafe climate that suppresses innovation, candor, and engagement.
What does Lencioni's model suggest is the foundational element of team effectiveness, which is also rooted in EI?
Answer: Trust based on vulnerability
Lencioni's model places vulnerability-based trust as the foundation of team effectiveness—an EI skill requiring self-awareness, empathy, and emotional openness.
An emotionally intelligent leader notices that team energy is low before a critical project deadline. The BEST response is to:
Answer: Acknowledge the team's fatigue, express appreciation, and discuss what support is possible
Acknowledging fatigue and expressing appreciation validates the team's experience and can restore motivation more effectively than increased pressure.
Which of the following is a measurable benefit of high EI in organizational leadership?
Answer: Increased employee retention and reduced turnover
Research consistently links high EI in leaders to higher employee satisfaction and engagement, which correlates with lower voluntary turnover.
In a virtual or remote team, which EI skill becomes MOST challenging and MOST important?
Answer: Empathy and social awareness due to reduced nonverbal cues
Remote work strips away most nonverbal cues, making empathy and social awareness harder to exercise but more critical for maintaining connection and trust.
A leader who takes time to celebrate team wins and acknowledge individual contributions is PRIMARILY exercising which EI competency?
Answer: Relationship management through inspirational leadership
Celebrating contributions and wins is a relationship management behavior that builds morale, reinforces positive team identity, and sustains motivation.