Emotional Intelligence Leadership & Team Dynamics Flashcards
6 cards from real Emotional Intelligence practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Emotional Intelligence Leadership & Team Dynamics flashcards as text
How does a leader's emotional intelligence affect team performance outcomes?
Answer: It directly influences team morale, trust, and collective effectiveness through emotional contagion
Leaders' EI shapes the emotional climate of the team, which in turn drives morale, trust, communication quality, and ultimately collective performance.
What is 'emotional labor' and why is it relevant to team dynamics?
Answer: Managing one's displayed emotions to meet organizational expectations, which can deplete team members over time
Emotional labor is the effort of managing displayed emotions to meet role expectations; sustained emotional labor without recovery leads to burnout and reduced team cohesion.
Which team dynamic problem is MOST effectively addressed by improving collective emotional intelligence?
Answer: Groupthink caused by reluctance to voice dissenting emotions and perspectives
Collective EI creates the psychological safety and emotional awareness needed for team members to voice dissent, which directly counters groupthink.
An emotionally intelligent leader giving negative performance feedback would MOST likely:
Answer: Combine specific behavioral observations with acknowledgment of impact on team and the individual
Combining specific behavioral observations with acknowledgment of emotional impact makes feedback both clear and respectful, improving receptivity.
Which of the following BEST describes 'resonant leadership'?
Answer: Leadership that creates a positive emotional climate by tuning into and inspiring the team's emotions
Resonant leadership, introduced by Boyatzis and Goleman, describes leaders who create a positive emotional climate by tuning into and uplifting their team's emotional state.
How does high team EI reduce the negative impact of conflict on performance?
Answer: By enabling team members to manage emotional reactions and engage in constructive dialogue
High team EI allows members to regulate emotional reactions during conflict and redirect energy toward collaborative resolution rather than adversarial escalation.