Chief Complaint Protocol Usage Flashcards

A caller reports a patient with chest pain that started two hours ago. Before any other questions, the EMD should:

Answer: Determine if the patient is conscious and breathing

Consciousness and breathing status must be confirmed immediately to determine if the case requires a life-threat response.

The caller reports 'my neighbor is acting violent and threatening people.' Which protocol should the EMD select?

Answer: Behavioral/Psychiatric Disorder

Violent or threatening behavior is addressed by the Behavioral/Psychiatric Disorder protocol.

Which scenario would lead an EMD to use the Choking protocol rather than the Breathing Problems protocol?

Answer: Patient inhaled a foreign object and cannot speak

Airway obstruction from a foreign object with inability to speak indicates choking, which has its own specific protocol.

A caller says her son 'took too many pills on purpose.' The primary protocol to use is:

Answer: Overdose/Poisoning

Intentional ingestion of medications is handled under the Overdose/Poisoning protocol, which covers both intentional and accidental exposures.

Which of the following best describes 'Protocol Compliance' in EMD?

Answer: Adhering strictly to the approved scripted questions and determinant codes

Protocol compliance means using the approved scripted questions and coding system without deviation to ensure consistent, safe call processing.

A caller reports a 70-year-old woman who is confused, has a fever, and is not acting like herself. The MOST appropriate protocol is:

Answer: Sick Person

When no single dominant chief complaint emerges and the patient is conscious with general illness symptoms, the Sick Person protocol is most appropriate.

A caller says 'there's a car crash and someone is trapped.' The EMD should immediately select which protocol?

Answer: Vehicle Accident/MVC

Motor Vehicle Crash (MVC) involving entrapment is handled under the Vehicle Accident protocol, which includes specific questions about entrapment and hazards.