EHR Patient Engagement and Portal Flashcards

What is a patient portal in the context of an EHR system?

Answer: A secure online application that allows patients to access their health records and communicate with providers

A patient portal is a secure, web-based or mobile application connected to the EHR that allows patients to view records, message providers, request refills, and schedule appointments.

Under the 21st Century Cures Act, when must patients be given access to their electronic health information through a portal?

Answer: Immediately upon request, without delay and without charge in most cases

The 21st Century Cures Act requires that patients receive immediate electronic access to their health information through a portal without unnecessary delay or charge.

What is the primary benefit of secure messaging through a patient portal?

Answer: Enabling non-urgent patient-provider communication without requiring a phone call or office visit

Secure messaging through a patient portal allows patients and providers to communicate non-urgently in a HIPAA-compliant manner, improving access and convenience.

What is open notes, and why is it significant for patient engagement?

Answer: A federal policy requiring clinicians to share their clinical notes with patients through the portal

Open Notes is a federal policy under the 21st Century Cures Act requiring most clinicians to share their visit notes with patients through the EHR portal, increasing transparency.

What EHR feature allows patients to complete intake forms and update health histories before their appointment?

Answer: Pre-visit patient intake via the patient portal

Pre-visit portal intake tools allow patients to complete questionnaires, update medications, and confirm demographics online before arriving, saving time during the visit.

What does patient-generated health data (PGHD) refer to in EHR patient engagement?

Answer: Health data collected by patients from wearables, home devices, or apps that is submitted to the EHR

PGHD is health information created, recorded, or gathered by patients — such as wearable fitness data or home blood pressure readings — that can be incorporated into the EHR.