Crises Management Flashcards

What can a security guard do to reduce the risk and danger of the job?

Answer: Both B and D

The correct answer combines learning the site thoroughly (to detect anomalies) with staying constantly alert for threats — both are proactive, awareness-based strategies that reduce risk. Staying in a secure room to avoid hostiles is a passive avoidance strategy that would prevent a guard from doing their job effectively. Combining situational knowledge with active vigilance represents the best practice for managing on-the-job danger.

How are private investigators different from security guards?

Answer: Their work consists primarily of conducting investigations in order to provide information

A private investigator's primary function is gathering and providing information through investigation — surveillance, research, and inquiry — rather than physically deterring crime or confronting criminals. Security guards focus on physical presence and deterrence at a specific site, while PIs focus on covert information collection. Conducting interrogations is not a PI's primary role, and surveillance alone without the goal of producing actionable information is not a legitimate professional function.

What can security personnel be exposed to in terms of workplace violence?

Answer: All of the above

Security personnel can face the full range of workplace violence, including angry customers and clients, harassment and threats, and exposure to suspicious packages or physical hazards. Because their role puts them in direct contact with the public and potentially dangerous situations, all of the listed threats are realistic occupational risks. No single category captures the complete picture, making 'all of the above' the correct answer.

What are the strict requirements to become a licensed security guard?

Answer: All of the above

Licensing requirements for security guards typically address all three areas together: character (solid references), legal eligibility (no criminal record), and regulatory compliance (government legislation). Each requirement serves a gatekeeping function — ensuring guards are trustworthy, legally eligible, and operating within the regulatory framework. Since all listed options are legitimate mandatory criteria, 'all of the above' is correct.

As a security guard you have been tasked to watch over an industrial accident scene waiting the government investigator when a member of the media approaches you for a comment. What is the best way to handle this?

Answer: Provide them with the contact person who is authorized to provide information

At an accident scene, a security guard's role is to secure the scene and maintain order — not to speak on behalf of the organization or client. The proper response to a media inquiry is to direct the reporter to the authorized spokesperson or communications contact. Saying 'no comment,' ignoring the reporter, or attempting to remove them may be confrontational, legally questionable, or counterproductive without proper authority to do so.

While working as a security guard working on a private property, on whose authority are you enforcing the rules on the site?

Answer: As an agent of the owner of the company

A security guard on private property acts as an agent of the property owner, enforcing rules based on the authority delegated to them by that owner. They are not acting on behalf of police, federal or provincial law, or the Trespass to Property Act directly — rather, those laws may support their actions, but the source of their mandate is the property owner. This agency relationship is fundamental to understanding the legal basis of a security guard's authority on private property.

What are some examples of a type of security work?

Answer: All of the above

Security work encompasses a wide variety of roles — bouncers, bodyguards, and loss prevention in industrial, residential, or retail settings all share the common purpose of protecting people and property. Because each listed example represents a legitimate form of security work, 'all of the above' is correct. The field is broad and not limited to any single environment or job title.

Security guards must not only carry their license at all times, but they also must:

Answer: Wear ID that has either their name or their license number

Security guards are legally required to wear identification displaying either their name or their license number, so the public and authorities can verify their credentials and hold them accountable. First aid certification and baton or handcuff training may be beneficial or required in some contexts but are not universally mandated identification requirements. Wearing a specific hat or logo is not a legal requirement under security licensing regulations.

What is not a mandatory licensing requirement applicants are needed to obtain a security license?

Answer: Have CPR level A before applying for a security license

CPR Level A certification may be a beneficial skill for security guards but is not listed as a mandatory prerequisite for obtaining a security license — applicants are not required to have it before applying. The actual mandatory requirements include a clean criminal record, eligibility to work in Canada, and successful completion of required training and testing. This question targets the distinction between helpful qualifications and legally required ones.

No private investigator, security guard or person who engages in the business of selling the services of private investigators or security guards shall use the following term for variation:

Answer: All of the above

Regulations prohibit private investigators and security guards from using terms like 'officer,' 'police,' or 'law enforcement' because these titles could mislead the public into believing they have government law enforcement authority, which they do not. All three listed terms fall into this prohibited category, making 'all of the above' correct. The rule exists to maintain a clear distinction between private security personnel and sworn law enforcement officers.

New provisions under the PSISA would include:

Answer: All of the above

The PSISA introduced a comprehensive package of reforms, meaning all three listed changes — licensing requirements for previously unlicensed workers, individual guard licenses, and updates to training, uniforms, equipment, vehicles, license eligibility, use-of-force reporting, and conduct — are accurate new provisions. Because each listed option is a genuine part of the same legislative update, 'All of the above' is the only correct choice. The other options are not wrong; they are simply incomplete on their own.