Free Diplomatic Security Agent Crises Management Questions and Answers — Questions and Answers
Question 1: What can a security guard do to reduce the risk and danger of the job?
- They can stay in a secure room to prevent being hurt by hostiles
- They can learn as much of the site as possible to detect anomalies
- Both B and D (Correct answer)
- They can be constantly on the lookout for threats to themselves and the property they are protecting
Correct answer: Both B and D
A security guard reduces risk by combining thorough site knowledge (option B) with constant situational awareness (option D) — together these allow them to detect what is abnormal and respond to threats effectively. Staying in a secure room (option A) would prevent the guard from doing their job and make them less effective, not safer. Both B and D work together: familiarity with the site helps the guard recognize anomalies, while active vigilance ensures threats are spotted before they escalate.
Question 2: How are private investigators different from security guards?
- They are more hands on in deterring criminals from their site
- Their work consists primarily of conducting investigations in order to provide information (Correct answer)
- Their work consists primarily of conducting interrogations in order to provide information.
- Their work consists primary of conducting surveillance just because they can
Correct answer: Their work consists primarily of conducting investigations in order to provide information
Private investigators are defined by their core mission: gathering and providing information through investigation on behalf of clients. Security guards focus on deterring crime through physical presence, making them more "hands-on" in prevention. PIs do not conduct interrogations (that power belongs to law enforcement), and while surveillance is one of their tools, it serves the broader goal of information-gathering rather than being the sole purpose of their work.
Question 3: What can security personnel be exposed to in terms of workplace violence?
- Angry customers and client
- Harassments and threats
- Suspicious packages
- All of the above (Correct answer)
Correct answer: All of the above
Security personnel are exposed to all of the listed forms of workplace violence because their role places them directly at conflict flashpoints — access control, crowd management, and incident response. Workplace violence is not limited to physical attacks; it includes verbal harassment, threats, difficult clients, and hazardous situations like suspicious packages. Selecting only one category would understate the full risk profile of the job.
Question 4: What are the strict requirements to become a licensed security guard?
- Have solid character references
- Comply to government legislation
- Not have a criminal record
- All of the above (Correct answer)
Correct answer: All of the above
All three listed criteria — solid character references, compliance with government legislation, and a clean criminal record — are mandatory requirements for security guard licensing. Licensing authorities apply this combination to ensure that only trustworthy, law-abiding individuals are authorized to work in positions where they hold responsibility for public safety and property.
Question 5: As a security guard you have been tasked to watch over an industrial accident scene waiting the government investigator when a member of the media approaches you for a comment. What is the best way to handle this?
- Say, "no comment" then tell them they are trespassing
- Ignore them
- Provide them with the contact person who is authorized to provide information (Correct answer)
- Serve them with trespass notice and remove them off the property
Correct answer: Provide them with the contact person who is authorized to provide information
A security guard's role at an accident scene is to secure the perimeter, not to speak on behalf of the investigation. Directing media to the authorized contact person respects proper communications protocols. Accusing a journalist of trespassing, ignoring them, or removing them with a trespass notice are disproportionate or incorrect responses — the media may have a lawful right to be present, and public statements must come from authorized officials only.
Question 6: While working as a security guard working on a private property, on whose authority are you enforcing the rules on the site?
- Federal and Provincial Law
- Local police forces
- Trespass to property act
- As an agent of the owner of the company (Correct answer)
Correct answer: As an agent of the owner of the company
On private property, a security guard's authority flows directly from the property owner. The guard acts as the owner's agent, enforcing the site rules the owner has established. Federal and provincial laws and the Trespass to Property Act provide the legal framework that makes this delegation valid, but it is the owner — not legislation or police — who grants the guard their day-to-day operational authority on that site.
Question 7: What are some examples of a type of security work?
- Bouncers
- Body Guards
- Any service to prevent the loss of property through theft or sabotage in an industrial, residential or retail environment
- All of the above (Correct answer)
Correct answer: All of the above
Security work spans a wide range of roles and environments, so all listed examples qualify: bouncers controlling entry, bodyguards protecting individuals, and personnel preventing theft or sabotage in industrial, residential, or retail settings. Selecting any single option would give an incomplete picture of the industry's breadth.
Question 8: Security guards must not only carry their license at all times, but they also must:
- Have their fist aid at all times
- Have training in baton and handcuff usage
- Wear a security hat with logo on it
- Wear ID that has either their name or their license number (Correct answer)
Correct answer: Wear ID that has either their name or their license number
Licensing regulations require that security guards not only carry their license but also visibly wear identification displaying their name or license number, so the public can verify their authorized status. First aid certification, baton and handcuff training, and specific hat requirements may be useful or employer-mandated, but they are not the universal identification display requirement imposed by the licensing rules.
Question 9: What is not a mandatory licensing requirement applicants are needed to obtain a security license?
- Must have a clean criminal record
- Have CPR level A before applying for a security license (Correct answer)
- Be eligible to work in Canada
- Must have successfully completed training and testing
Correct answer: Have CPR level A before applying for a security license
CPR Level A certification is a practical and beneficial skill for security guards but is not a mandatory prerequisite for obtaining a security license. The mandatory requirements are a clean criminal record, eligibility to work in Canada, and successful completion of the required training and testing. CPR may be required by specific employers, but it is not a licensing gate.
Question 10: No private investigator, security guard or person who engages in the business of selling the services of private investigators or security guards shall use the following term for variation:
- Officers
- police
- Law enforcement
- All of the above (Correct answer)
Correct answer: All of the above
All three terms — "Officers," "police," and "Law enforcement" — imply official governmental authority that private security personnel do not possess. Using these terms would mislead the public about a guard's actual legal powers and standing. Regulations prohibit their use to maintain a clear distinction between private security and sworn law enforcement.
Question 11: New provisions under the PSISA would include:
- security industry workers must be licensed, including some that were not licensed previously
- The security guard carries their own license
- Changes to training, standards to uniform, equipment, vehicles, license eligibility, use of force reporting and conduct
- All of the above (Correct answer)
Correct answer: All of the above
The PSISA updates were comprehensive, covering all listed areas: expanding licensing to previously exempt security workers, requiring each guard to carry an individual license, and modernizing standards for training, uniforms, equipment, vehicles, license eligibility, use-of-force reporting, and conduct. Choosing any single provision would miss the sweeping scope of the reforms.
Free Diplomatic Security Agent Crises Management Questions and Answers
What can a security guard do to reduce the risk and danger of the job?