DCA Technology & Digital Tools

Question 1

What is the principle of least privilege in DCA technology management?

Accepted Answer

Users should only have the minimum access rights necessary for their job functions

Answer

All users should have full administrator access to all systems

Answer

Access privileges should be based on employee seniority

Answer

Everyone should share a single set of login credentials

Question 2

What is the purpose of backup and disaster recovery in DCA technology?

Accepted Answer

To ensure data can be restored and operations resumed after a system failure or disaster

Answer

To create extra copies of files for sharing with colleagues

Answer

To free up storage space on primary servers

Answer

To satisfy vendor licensing requirements only

Question 3

What is multi-factor authentication (MFA) in DCA security?

Accepted Answer

A security method requiring two or more verification factors to gain access

Answer

Using the same password for multiple accounts for convenience

Answer

A type of network firewall configuration

Answer

A method for encrypting stored data

Question 4

What is change management in DCA technology operations?

Accepted Answer

A structured process for evaluating, approving, and implementing changes to minimize risk

Answer

Making any changes immediately without review or documentation

Answer

A process for replacing all legacy systems at once

Answer

A method for changing employee passwords monthly

Question 5

What is service level agreement (SLA) in DCA technology?

Accepted Answer

A formal agreement defining expected service performance standards between provider and client

Answer

A legal document for employee termination

Answer

A type of software programming language

Answer

An equipment warranty document from the manufacturer

Question 6

Why is documentation important in DCA technology management?

Accepted Answer

It ensures knowledge transfer, supports troubleshooting, and maintains operational continuity

Answer

Documentation slows down technology work unnecessarily

Answer

Only new systems require any documentation at all

Answer

Documentation is only needed for compliance audits