CUA Heuristic Evaluation & Expert Review 2

Question 1

Which heuristic is violated when a dialog box asks 'Are you sure you want to delete?' without offering an undo option afterward?

Accepted Answer

User control and freedom

Answer

Flexibility and efficiency of use

Answer

Error prevention

Answer

Help and documentation

Question 2

The heuristic 'Consistency and standards' primarily refers to which of the following?

Accepted Answer

Following platform conventions and ensuring similar actions have similar outcomes across the interface

Answer

Using the same font size throughout the entire application

Answer

Making all buttons the same color and shape

Answer

Applying a single color palette to all screens

Question 3

Which heuristic is most directly related to hiding advanced features from novice users while making them accessible to experts?

Accepted Answer

Flexibility and efficiency of use

Answer

Aesthetic and minimalist design

Answer

Recognition rather than recall

Answer

Help users recognize, diagnose, and recover from errors

Question 4

An expert reviewer notes that a form displays a red border on invalid fields but provides no text message explaining the error. Which heuristic is violated?

Accepted Answer

Help users recognize, diagnose, and recover from errors

Answer

Visibility of system status

Answer

Match between system and real world

Answer

Error prevention

Question 5

What is the primary purpose of a debriefing session after individual evaluators complete a heuristic evaluation?

Accepted Answer

To aggregate findings, resolve duplicates, and prioritize issues as a group

Answer

To allow evaluators to change their severity ratings based on others' opinions

Answer

To train junior evaluators on the heuristics before they begin

Answer

To present findings directly to end users for validation

Question 6

Which of the following best describes the 'Aesthetic and minimalist design' heuristic?

Accepted Answer

Dialogues should not contain irrelevant or rarely needed information that competes with relevant content

Answer

Interfaces should use only black and white colors to reduce distraction

Answer

All screens should have the same number of interactive elements

Answer

Animations and graphics should be removed from all business applications

Question 7

In expert review methodologies, a 'pluralistic walkthrough' differs from a standard cognitive walkthrough by involving which additional participants?

Accepted Answer

A panel of usability experts, developers, and end users evaluating together

Answer

Only domain experts and no usability specialists

Answer

External consultants from competing organizations

Answer

Automated testing tools that simulate user behavior