CUA Heuristic Evaluation & Expert Review

Question 1

How many usability heuristics did Jakob Nielsen define in his widely adopted heuristic evaluation framework?

Accepted Answer

10

Answer

7

Answer

8

Answer

12

Question 2

Which of Nielsen's 10 heuristics is best addressed when a system provides status indicators, progress bars, and loading messages?

Accepted Answer

Visibility of system status

Answer

Match between system and real world

Answer

User control and freedom

Answer

Recognition rather than recall

Question 3

In a heuristic evaluation, what is the recommended minimum number of evaluators to achieve good problem coverage?

Accepted Answer

3–5

Answer

1

Answer

2

Answer

8–10

Question 4

Which heuristic is violated when a system uses jargon and technical language that the target users do not understand?

Accepted Answer

Match between system and real world

Answer

Consistency and standards

Answer

Error prevention

Answer

Aesthetic and minimalist design

Question 5

What distinguishes a heuristic evaluation from a cognitive walkthrough?

Accepted Answer

Cognitive walkthrough focuses on learnability for new users step-by-step

Answer

Heuristic evaluation requires end users as participants

Answer

Cognitive walkthrough uses predefined principles to rate problems

Answer

Heuristic evaluation only tests aesthetic design issues

Question 6

During heuristic evaluation, evaluators typically work through the interface how many times?

Accepted Answer

At least twice: first to get a feel, then to focus on specific elements

Answer

Once to get an overview only

Answer

Three or more times for statistical reliability

Answer

As many times as needed until consensus is reached

Question 7

Which severity rating scale is most commonly used to prioritize findings in a heuristic evaluation?

Accepted Answer

A 0–4 scale based on frequency, impact, and persistence

Answer

A binary pass/fail scale

Answer

A 1–10 scale based solely on frequency of occurrence

Answer

A qualitative scale of low, medium, and high only