CTSP Leadership and Culture 5

Question 1

Which of the following best describes 'psychological safety' in a treecare crew setting?

Accepted Answer

A crew environment where members feel safe to speak up, ask questions, and report concerns without fear of ridicule or retaliation

Answer

Psychological safety is the team climate in which workers feel secure raising concerns or admitting errors, which is foundational to a strong safety culture.

Question 2

How should a treecare supervisor respond when a crew member successfully identifies a previously unrecognized hazard during a JHA?

Accepted Answer

Publicly recognize the crew member's contribution and incorporate it into the updated procedure

Answer

Publicly recognizing hazard identification reinforces that speaking up is valued and encourages similar behavior from others.

Question 3

A treecare company's injury rate is low, but workers rarely report near-misses. What does this pattern most likely indicate?

Accepted Answer

Workers may distrust the reporting system, suggesting an underlying culture problem

Answer

Low near-miss reporting despite active operations often signals that workers fear consequences for reporting, masking actual risk exposure.

Question 4

When a treecare leader delegates a task to a crew member, what leadership responsibility remains with the delegator?

Accepted Answer

The leader retains accountability for ensuring the crew member has the skills, resources, and support needed to complete the task safely

Answer

Delegation transfers authority but not accountability — the leader must verify competence and provide resources for safe task completion.

Question 5

Which of the following is an example of a 'leading indicator' in a treecare safety management system?

Accepted Answer

Percentage of crew members who completed their annual chainsaw safety refresher this month

Answer

Leading indicators measure proactive safety activities before incidents occur, such as training completion rates, rather than counting past injuries.

CTSP - Certified Treecare Safety Professional Practice Test

CTSP - Certified Treecare Safety Professional Practice Test

CTSP Leadership and Culture 5