Safety & Risk Management in Tours Flashcards
7 cards from real CTP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Safety & Risk Management in Tours flashcards as text
A participant on a walking tour suddenly collapses. After calling 911, the guide should:
Answer: Begin CPR if the person is unresponsive and not breathing normally
If the person is unresponsive and not breathing normally, initiating CPR immediately significantly improves survival outcomes.
What is the recommended guide-to-participant ratio for a whitewater rafting tour involving novice participants?
Answer: 1 guide per raft, with additional safety kayakers on the river
Industry safety standards for whitewater rafting call for a qualified guide per raft and additional safety personnel in the water.
Which of the following is an example of a 'near miss' in tour risk management?
Answer: A participant nearly slips on a wet boardwalk but catches the railing
A near miss is an unplanned event that did not result in injury but had the potential to do so, and should be documented and reviewed.
Why is it important for tour operators to conduct post-incident debriefs after any emergency?
Answer: To identify what went wrong and improve future safety protocols
Post-incident debriefs are a proactive quality improvement tool to prevent recurrence and strengthen safety systems.
When evaluating a new tour route for safety, which factor should be assessed FIRST?
Answer: Known hazards and potential risks along the route
Identifying known hazards is the foundational step in route safety assessment before planning logistics or amenities.
A tour guide notices a participant showing signs of altitude sickness at 12,000 feet. The correct action is to:
Answer: Immediately descend with the affected participant to a lower elevation
Descent is the definitive treatment for altitude sickness; continued elevation exposure can lead to life-threatening conditions.
What should a tour operator's emergency action plan (EAP) include at minimum?
Answer: Emergency contacts, evacuation routes, and staff roles during a crisis
An effective EAP must specify who to call, how to evacuate, and the specific responsibilities of each team member during emergencies.