Professional Standards & Ethics Flashcards

A trainer jokes with colleagues about one participant's low assessment score. What standard does this violate?

Answer: Confidentiality of learner information

Assessment results should be shared only on a need-to-know basis and never used to embarrass a learner.

An employee asks to attend a different session because the mandatory training falls on a religious holiday. What should the employer generally do?

Answer: Accommodate the request unless it causes undue hardship

Title VII requires reasonable religious accommodation unless it would cause undue hardship.

A longtime facilitator's sales training includes jokes based on ethnic stereotypes. What is the best action?

Answer: Remove the content and coach the facilitator

Stereotype-based humor goes against respect standards and can contribute to a hostile work environment.

Your company licensed 200 seats of an e-learning library but 350 employees are using it. What is the ethical step?

Answer: Buy more licenses or limit access to the licensed number

Using more seats than the license allows breaches the contract and the vendor's intellectual property rights.

A supervisor asks you to mark absent employees as having completed OSHA-required safety training. What is the correct response?

Answer: Refuse, because it falsifies records, and schedule real training

Falsifying required training records is unethical, possibly illegal, and leaves workers at risk.

You want to use an image licensed under Creative Commons Attribution (CC BY) in a course. What must you do?

Answer: Give appropriate credit to the creator

CC BY allows reuse, including commercial use, as long as appropriate attribution is given.

A manager leaves a pregnant employee out of a travel-based leadership program 'for her own good.' What is the main issue?

Answer: Sex discrimination under the Pregnancy Discrimination Act

The PDA, part of Title VII, prohibits excluding employees from opportunities because of pregnancy.