Practice Test GeeksCTM - Certified Training Manager Practice Test
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Professional Standards & Ethics Flashcards

7 cards from real CTM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Professional Standards & Ethics flashcards as text

  1. A vendor bidding on your company's e-learning contract sends you premium event tickets. What is the most ethical response?

    Answer: Decline or report the gift according to company gift policy

    Gifts from active bidders create a conflict of interest, so they should be declined or disclosed under company policy.

  2. A trainer wants to show a full commercial film in a paid internal course without a license. What is the primary concern?

    Answer: Copyright infringement, because fair use rarely covers showing a whole work commercially

    Showing an entire copyrighted work without a license in a commercial setting usually falls outside fair use.

  3. During a workshop, a participant mentions a personal medical condition. What should the facilitator do with this information?

    Answer: Keep it confidential and not share it without consent

    Personal health information shared in training should stay confidential unless the person consents to sharing it.

  4. Level 3 evaluation shows little behavior change after a flagship program. Leadership hopes for good news. What should the training manager do?

    Answer: Report the results accurately and recommend improvements

    Ethical practice means reporting evaluation results honestly, including unfavorable results, and acting on them.

  5. An employee who is deaf enrolls in a video-based compliance course. Under the ADA, what is the employer generally required to provide?

    Answer: Reasonable accommodations such as captions or an interpreter

    The ADA requires reasonable accommodations so employees with disabilities have equal access to training.

  6. A training manager's spouse owns a consulting firm that is competing for a training contract. What is the best course of action?

    Answer: Disclose the relationship and step back from the selection decision

    Disclosing the relationship and recusing yourself removes the conflict of interest from the procurement process.

  7. A manager suggests leaving workers over 55 out of a high-potential program because they 'will retire soon.' Which law does this most likely violate?

    Answer: Age Discrimination in Employment Act

    The ADEA prohibits age-based discrimination against workers 40 and older, including in training opportunities.

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