Learning & Development Strategies Flashcards

A training manager wants to align a new L&D initiative with business strategy. What should be the FIRST step?

Answer: Identify the organizational goals the initiative must support

Strategic alignment starts by identifying the business goals that training is meant to advance.

Which model holds that roughly 70% of learning comes from on-the-job experience, 20% from others, and 10% from formal training?

Answer: 70-20-10 model

The 70-20-10 framework emphasizes experiential and social learning over formal instruction.

A company needs to close a critical skill gap within six weeks for 400 geographically dispersed employees. Which strategy is MOST appropriate?

Answer: Blended virtual instructor-led training with self-paced microlearning

Blended virtual and self-paced formats scale quickly across locations within tight timelines.

What is the primary purpose of a training needs analysis (TNA)?

Answer: To identify gaps between current and required performance

A TNA identifies performance gaps so that training targets real needs.

Which level of needs analysis examines whether the company's culture, resources, and strategy support training?

Answer: Organizational analysis

Organizational analysis assesses strategic direction, resources, and environmental support for training.

A manager notices that performance problems stem from unclear procedures, not lack of skill. What is the BEST response?

Answer: Address the procedural issue with a non-training solution such as job aids or process redesign

Training only solves skill or knowledge gaps; process issues require non-training interventions.

Which approach BEST supports a culture of continuous learning?

Answer: Providing on-demand learning resources and recognizing self-directed development

Accessible resources plus recognition encourage ongoing, self-directed learning.