Leadership & Organizational Development Flashcards

In a mentoring program, what most distinguishes mentoring from coaching?

Answer: Mentoring is a longer-term developmental relationship focused on career growth

Mentoring is typically a long-term, career-oriented relationship, while coaching targets specific performance goals over a shorter period.

The GROW coaching model stands for:

Answer: Goal, Reality, Options, Will (Way Forward)

GROW guides coaching conversations from setting a goal through reality, options, and commitment to action.

An organization defines the behaviors expected of leaders at each level. What is this document called?

Answer: Leadership competency model

A leadership competency model specifies the knowledge, skills, and behaviors that define effective leadership.

Which statement about psychological safety on teams, as studied by Amy Edmondson, is accurate?

Answer: It allows members to take interpersonal risks such as admitting mistakes without fear

Psychological safety is a shared belief that the team is safe for interpersonal risk-taking, which supports learning.

Action learning as a leadership development method involves:

Answer: Small groups solving real organizational problems while reflecting on their learning

Reg Revans's action learning combines work on real problems with structured reflection.

Which OD intervention focuses on improving relationships and collaboration between two departments in conflict?

Answer: Intergroup team building

Intergroup interventions help groups explore perceptions of each other and build cooperative working relationships.

When aligning training strategy with organizational development, the training manager should FIRST:

Answer: Understand the organization's strategic goals and performance gaps

Training that supports OD must start with business strategy and identified performance gaps.