Leadership & Organizational Development Flashcards

In Tuckman's model of team development, during which stage do conflicts over roles and leadership typically surface?

Answer: Storming

The storming stage is marked by conflict as members assert ideas and challenge authority.

Which approach to organizational development focuses on identifying and building on what is already working well?

Answer: Appreciative Inquiry

Appreciative Inquiry uses the 4-D cycle (Discover, Dream, Design, Destiny) to amplify existing strengths.

A manager lists the driving and restraining forces affecting a proposed LMS rollout. Which tool are they using?

Answer: Force field analysis

Lewin's force field analysis weighs forces pushing for change against those resisting it.

Which leadership philosophy places the growth and well-being of followers first, with the leader acting as a steward?

Answer: Servant leadership

Robert Greenleaf's servant leadership prioritizes serving others so they grow and perform.

Under the 70-20-10 model of leadership development, roughly what share of learning comes from formal training?

Answer: 10%

The model attributes about 10% of development to formal coursework, 20% to relationships, and 70% to on-the-job experience.

Which succession planning practice best reduces risk when a key leader leaves unexpectedly?

Answer: Identifying and developing ready-now successors for critical roles

Developing ready-now successors for critical positions ensures continuity and reduces disruption.

The nine-box grid used in talent reviews plots employees on which two dimensions?

Answer: Performance and potential

The nine-box grid crosses current performance with future potential to guide development and succession decisions.