Core Concepts & Fundamentals Flashcards

Which part of the 70-20-10 model refers to learning from coaching, mentoring, and feedback from others?

Answer: 20%

In the 70-20-10 model, about 20% of development comes from relationships such as coaching and mentoring.

A trainer finds that participants already know half the planned content. Which analysis step was most likely skipped?

Answer: Learner (person) analysis

Person analysis checks current knowledge and skill levels so training covers only real gaps.

What does formative evaluation mainly aim to do?

Answer: Improve a program while it is still being developed or piloted

Formative evaluation collects feedback during development so the program can be revised before full rollout.

Which approach best supports transfer of training to the job?

Answer: Involving managers before and after training to reinforce new skills

Manager support and reinforcement are among the strongest drivers of training transfer.

In Bloom's revised taxonomy, which cognitive level is the highest?

Answer: Create

The revised taxonomy (2001) puts Create at the top, above Evaluate.

What is the formula for training ROI?

Answer: (Net program benefits ÷ program costs) × 100

Phillips ROI = (net benefits ÷ costs) × 100, where net benefits are monetary benefits minus costs.

A company must train 3,000 employees in 12 countries on a new compliance rule within two weeks. Which delivery method fits best?

Answer: Self-paced e-learning with completion tracking

Asynchronous e-learning reaches large, spread-out audiences quickly and records completions for compliance.