Best Practices & Methodologies Flashcards

Brinkerhoff's Success Case Method evaluates training primarily by:

Answer: Studying the most and least successful participants in depth

The method examines extreme success and non-success cases to understand what drives impact.

In the Phillips ROI Methodology, which step is essential to credibly attribute business results to training?

Answer: Isolating the effects of the program

Phillips requires isolating training's effects (e.g., control groups, trend analysis) before calculating ROI.

A performance gap is caused by employees lacking the right tools, not lacking skills. What is the BEST recommendation?

Answer: Address the environmental/resource issue rather than training

Training cannot fix non-skill causes; performance consulting targets the actual root cause.

Which evaluation type is conducted DURING development to improve a program before full rollout?

Answer: Formative evaluation

Formative evaluation gathers feedback during design and pilots to refine the program.

Merrill's First Principles of Instruction state that learning is promoted when learners are engaged in:

Answer: Solving real-world problems

Merrill places problem-centered, real-world tasks at the core of effective instruction.

Kolb's experiential learning cycle includes concrete experience, reflective observation, abstract conceptualization, and:

Answer: Active experimentation

Kolb's fourth stage is active experimentation, where learners test new ideas in practice.

Which approach BEST supports transfer of training to the job?

Answer: Involving managers in pre- and post-training discussions and follow-up

Manager involvement before and after training is one of the strongest drivers of on-the-job transfer.