CTC Knowledge 2 — Questions and Answers
Question 1: What does the acronym GDS stand for in the travel industry?
- Global Distribution System (Correct answer)
- General Departure Schedule
- Group Discount Service
- Guaranteed Delivery Standard
Correct answer: Global Distribution System
A GDS (Global Distribution System) is a network agents use to book flights, hotels, and car rentals.
Question 2: A client wants to visit multiple countries on one ticket without backtracking. Which fare type best fits this need?
- Round-the-world fare (Correct answer)
- Round-trip excursion fare
- One-way point-to-point fare
- Standby fare
Correct answer: Round-the-world fare
A round-the-world fare allows continuous travel across multiple destinations circling the globe.
Question 3: Which document is generally REQUIRED for a U.S. citizen to re-enter the United States by air from abroad?
- A valid passport (Correct answer)
- A birth certificate only
- A state driver's license
- A frequent-flyer card
Correct answer: A valid passport
A valid passport is required for U.S. citizens returning by air from international travel.
Question 4: What is the primary purpose of travel insurance trip-cancellation coverage?
- Reimburse prepaid costs when a covered reason forces cancellation (Correct answer)
- Guarantee a seat upgrade
- Provide airport lounge access
- Waive baggage fees
Correct answer: Reimburse prepaid costs when a covered reason forces cancellation
Trip-cancellation coverage reimburses nonrefundable prepaid expenses when cancellation occurs for a covered reason.
Question 5: In travel geography, which time zone difference results when a traveler flies from New York to London?
- London is ahead of New York (Correct answer)
- London is behind New York
- They share the same time
- London has no time zone
Correct answer: London is ahead of New York
London (GMT) is generally five hours ahead of New York (Eastern Time).
Question 6: What does an 'open-jaw' itinerary describe?
- Arriving in one city and departing from a different city (Correct answer)
- A same-day return flight
- A canceled connecting flight
- A flight with no baggage allowance
Correct answer: Arriving in one city and departing from a different city
An open-jaw itinerary has the traveler return from or depart to a city different from the arrival city.
Question 7: Which of the following best defines a 'net rate' in travel pricing?
- The wholesale price to the agent before markup (Correct answer)
- The published retail price to the public
- A refundable deposit
- A government tax on lodging
Correct answer: The wholesale price to the agent before markup
A net rate is the base cost given to the agent, who then adds a markup to sell to the client.
What does the acronym GDS stand for in the travel industry?