CTC Basic 2 — Questions and Answers
Question 1: What does the acronym CTC stand for in the travel industry?
- Certified Travel Counselor (Correct answer)
- Certified Tourism Coordinator
- Corporate Travel Consultant
- Credentialed Trip Curator
Correct answer: Certified Travel Counselor
CTC is the Certified Travel Counselor designation awarded by The Travel Institute.
Question 2: Which organization awards the Certified Travel Counselor designation?
- The Travel Institute (Correct answer)
- ASTA
- IATA
- U.S. Department of Transportation
Correct answer: The Travel Institute
The Travel Institute administers the CTC certification program.
Question 3: A GDS is primarily used by travel professionals to do what?
- Search and book flights, hotels, and cars (Correct answer)
- Process payroll
- Design marketing websites
- Track employee attendance
Correct answer: Search and book flights, hotels, and cars
A Global Distribution System lets agents access and book travel inventory in real time.
Question 4: What is a PNR in airline reservations?
- Passenger Name Record (Correct answer)
- Priority Notice Refund
- Preferred Network Route
- Personal Number Registry
Correct answer: Passenger Name Record
A PNR is the record locator containing a traveler's itinerary and contact details.
Question 5: A client wants trip protection against cancellations and medical emergencies. What should you recommend?
- Travel insurance (Correct answer)
- A loyalty program
- A visa waiver
- A codeshare flight
Correct answer: Travel insurance
Travel insurance covers cancellations, medical emergencies, and other trip risks.
Question 6: What is a commission in the travel agency business?
- A percentage a supplier pays the agent for a sale (Correct answer)
- A government travel tax
- A refund penalty
- A membership due
Correct answer: A percentage a supplier pays the agent for a sale
Suppliers pay agents a commission, typically a percentage of the booking value.
Question 7: Which document is generally required for a U.S. citizen to travel internationally by air?
- A valid passport (Correct answer)
- A driver's license only
- A birth certificate only
- A frequent flyer card
Correct answer: A valid passport
A valid passport is required for U.S. citizens on international air travel.
CTC Basic 2
What does the acronym CTC stand for in the travel industry?