Assessment and Evaluation Flashcards

When reviewing a home inspection report, which finding should a transaction coordinator flag first for the agent's attention?

Answer: A recommendation that a structural engineer evaluate a possible foundation crack

Structural and safety items carry the greatest risk to the deal and often lead to repair requests or renegotiation.

An appraisal comes in $15,000 below the contract price on a financed purchase. What is the TC's most appropriate immediate step?

Answer: Notify both agents promptly and calendar any appraisal contingency deadline

The TC communicates the issue and tracks deadlines, while agents and their clients decide how to respond.

Which metric best measures how efficiently a TC moves files from acceptance to closing?

Answer: Average days from contract acceptance to closing

Average time to close shows how well the TC is managing the timeline.

During a pre-closing file audit, a TC finds the seller disclosure was signed by only one of two titled owners. How should this be classified?

Answer: A compliance deficiency that needs the missing signature before closing

All required parties must sign required disclosures, so a missing owner signature is a compliance gap.

A preliminary title report shows an open mechanic's lien. What risk does this pose to the transaction?

Answer: It clouds title and must be paid off or released before clear title can pass

Unresolved liens are encumbrances that must be cleared to deliver marketable title.

Which tool is most useful for checking whether every required document is in a transaction file?

Answer: A brokerage-specific compliance checklist

Compliance checklists list each required document so gaps are easy to spot.

After closing, a TC sends clients a short survey about their experience. What is the main purpose?

Answer: To get feedback that can improve service and processes

Client feedback surveys are a quality-improvement tool that shows strengths and weak spots.