Treatment Protocols & Procedures Flashcards

A telehealth protocol for diabetes management should routinely include which remote monitoring parameter?

Answer: Blood glucose readings transmitted from a glucometer or CGM device

Blood glucose monitoring is the cornerstone metric for diabetes RPM protocols, providing actionable data for medication and lifestyle adjustments.

When conducting a telehealth visit for a patient who requires an interpreter, the coordinator should:

Answer: Use a certified medical interpreter service integrated into or connected to the telehealth platform

Federal law requires qualified medical interpreters for LEP patients; using family members violates Title VI and creates liability and accuracy risks.

Which protocol element distinguishes a synchronous telehealth visit from a telephone-only (audio-only) encounter?

Answer: Real-time two-way audio AND video communication

Synchronous telehealth requires simultaneous audio and video between patient and provider; audio-only lacks the video component.

A telehealth coordinator is setting up RPM for a heart failure patient. Which parameter is MOST critical to monitor daily?

Answer: Daily weight to detect fluid retention

Daily weight gain of ≥2 lbs in 24 hours or ≥5 lbs in a week is a key clinical indicator of fluid retention and worsening heart failure.

In telehealth protocol design, an 'escalation pathway' refers to:

Answer: A predefined sequence of clinical responses triggered by abnormal patient data or urgent symptoms

Escalation pathways define step-by-step responses—from nurse callback to 911 dispatch—based on severity of clinical findings.

Before initiating a telehealth prescription for a controlled substance, the coordinator must verify that:

Answer: The prescribing provider holds a DEA registration in the patient's state and meets Ryan Haight Act or applicable waiver requirements

The Ryan Haight Act generally requires an in-person evaluation before prescribing controlled substances via telemedicine, with specific DEA registration and waiver requirements.

A telehealth coordinator is onboarding a patient for a wound care monitoring program. Which instruction is MOST important for image quality?

Answer: Photograph the wound in good lighting, include a ruler for scale, and capture multiple angles

Quality wound images require adequate lighting, a scale reference, and multiple angles to allow the clinician to accurately assess wound dimensions and healing.