Telehealth Technology & Platform Management Flashcards
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Read the first 7 Telehealth Technology & Platform Management flashcards as text
Which encryption standard is most commonly required for telehealth video platforms to comply with HIPAA security rules?
Answer: AES 128-bit or higher
HIPAA requires strong encryption such as AES 128-bit or higher to protect electronic protected health information (ePHI) in transit and at rest.
A patient reports that their video visit keeps freezing. After ruling out provider-side issues, what is the FIRST thing a telehealth coordinator should assess on the patient side?
Answer: Patient's internet bandwidth and connection stability
Insufficient or unstable internet bandwidth is the most common cause of video freezing and should be assessed before other device-specific factors.
What does the term 'asynchronous telehealth' refer to?
Answer: Store-and-forward transmission of clinical data reviewed later
Asynchronous (store-and-forward) telehealth involves collecting patient data—images, videos, or messages—and sending them for provider review at a later time.
When selecting a telehealth platform, which feature is most critical for integration with an existing Electronic Health Record (EHR) system?
Answer: HL7 FHIR API compatibility
HL7 FHIR API compatibility allows seamless data exchange between telehealth platforms and EHR systems, reducing manual entry and errors.
Which metric best reflects the clinical reliability of a remote patient monitoring (RPM) device?
Answer: Measurement accuracy and clinical validation studies
Clinical validation studies confirm that an RPM device produces accurate, reproducible measurements comparable to gold-standard clinical equipment.
A telehealth coordinator needs to ensure the platform meets HIPAA's Business Associate Agreement (BAA) requirement. When must a BAA be in place?
Answer: Before any ePHI is transmitted through the vendor's platform
A BAA must be executed with any vendor that creates, receives, maintains, or transmits ePHI before that vendor begins handling patient data.
Which bandwidth level is generally recommended as a minimum for a stable, high-definition telehealth video session?
Answer: 1 Mbps symmetric
Most telehealth platforms recommend at least 1 Mbps symmetric (upload and download) for a reliable HD video encounter.
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