Safety & Infection Control Flashcards

A telehealth coordinator observes that a remote patient's caregiver is not wearing gloves while performing a dressing change during a video visit. What is the best response?

Answer: Gently educate the caregiver on infection prevention and document the interaction

Patient and caregiver education is a core telehealth coordinator function, and documenting the intervention supports continuity of care.

In telehealth settings, what is the recommended minimum alcohol concentration for hand sanitizers used by clinical staff per CDC guidelines?

Answer: 60%

CDC recommends alcohol-based hand sanitizers containing at least 60% alcohol to effectively reduce pathogen transmission.

A patient scheduled for a telehealth visit calls to report they were just diagnosed with COVID-19. The patient still needs medication management. What is the safest course of action?

Answer: Proceed with the telehealth visit remotely — no change needed

Telehealth visits eliminate the risk of pathogen transmission, making them the ideal modality for patients with active infectious illness.

Which of the following best describes the purpose of a fire safety protocol in a telehealth hub or command center?

Answer: To ensure staff can evacuate safely and maintain patient care continuity

Fire safety protocols protect staff and ensure procedures exist to transfer or pause patient care safely during an evacuation.

What is the most appropriate infection control practice when a telehealth coordinator must handle printed patient documents at a facility?

Answer: Wear gloves and wash hands after handling documents

Hand hygiene after handling patient documents is sufficient; documents are not considered high-risk but hand contamination is possible.

A telehealth organization wants to reduce healthcare-associated infections related to remote patient monitoring (RPM) devices sent to patients' homes. Which strategy is most effective?

Answer: Provide clear device cleaning instructions and infection prevention education to patients

Patient education on proper device cleaning reduces pathogen accumulation and transmission risk with reusable RPM equipment.

Which of the following scenarios represents a reportable workplace safety incident for a telehealth coordinator?

Answer: A coordinator slips and falls while rushing to set up a telehealth station

A workplace slip-and-fall injury must be reported per OSHA regulations and documented in an incident report.