CTB - Clerical Test Battery Business Correspondence and Writing Questions and Answers Flashcards
6 cards from real CTB practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CTB - Clerical Test Battery Business Correspondence and Writing Questions and Answers flashcards as text
Which sentence is written in active voice?
Answer: John wrote the report.
Active voice has the subject (John) directly performing the action (wrote), making the sentence clear and direct.
What is the purpose of the 'RE:' line in a business letter?
Answer: To identify the subject of the letter
The RE: (Regarding) line identifies the subject or purpose of the letter for quick reference.
Which type of business letter confirms that an order or payment has been received?
Answer: Acknowledgment letter
An acknowledgment letter confirms receipt of an order, payment, or document from the sender.
In a standard business memo, which line appears first?
Answer: TO:
Standard memo format lists TO: first, followed by FROM:, DATE:, and SUBJECT:.
What is the correct way to write a date in formal US business correspondence?
Answer: March 31, 2026
Formal US business correspondence uses the fully written date format: Month Day, Year (e.g., March 31, 2026).
Which element is NOT typically included in a professional business email signature?
Answer: Home address
A professional email signature includes name, title, company, and phone number, but not a personal home address.
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- pge.com — Eligibility, exam format, time limit · verified Oct 2026