CT Coaching Techniques 5 — Questions and Answers
Question 1: In the context of coaching, 'reframing' means:
- Correcting a coachee's factual misunderstanding
- Offering an alternative perspective on the coachee's situation to open new possibilities (Correct answer)
- Repeating the coachee's words with different vocabulary
- Structuring a new goal after the original one is abandoned
Correct answer: Offering an alternative perspective on the coachee's situation to open new possibilities
Reframing presents the same situation from a different angle, helping coachees see new options or release limiting beliefs.
Question 2: A coachee consistently achieves short-term goals but struggles to sustain change. The coach should FIRST:
- Increase the frequency of coaching sessions temporarily
- Explore the coachee's accountability structures and what derails long-term follow-through (Correct answer)
- Set stricter deadlines for the next round of goals
- Escalate the concern to the coachee's supervisor
Correct answer: Explore the coachee's accountability structures and what derails long-term follow-through
Exploring sustainability barriers — such as accountability gaps, environmental triggers, or habit formation — addresses the root cause of inconsistency.
Question 3: Which ethical principle requires a coach to disclose the limits of confidentiality before the engagement begins?
- Beneficence
- Non-maleficence
- Informed consent (Correct answer)
- Autonomy
Correct answer: Informed consent
Informed consent ensures the coachee understands what will and will not be kept confidential before agreeing to participate in coaching.
Question 4: A trainer is coaching a new employee who consistently underestimates their own abilities. This pattern is BEST addressed by:
- Assigning harder tasks to accelerate confidence
- Using appreciative inquiry to highlight existing strengths and past successes (Correct answer)
- Referring the employee to counseling services
- Providing more frequent positive performance reviews
Correct answer: Using appreciative inquiry to highlight existing strengths and past successes
Appreciative inquiry focuses on what is already working well, helping coachees build confidence by recognizing their own demonstrated competence.
Question 5: Which of the following BEST describes the difference between coaching and training?
- Training is one-on-one; coaching is group-based
- Coaching builds knowledge through content delivery; training develops skills through dialogue
- Training transfers knowledge and skills; coaching facilitates self-directed growth and behavior change (Correct answer)
- Coaching is shorter in duration than training
Correct answer: Training transfers knowledge and skills; coaching facilitates self-directed growth and behavior change
Training is typically instructor-led content transfer, while coaching is a facilitative, learner-driven process focused on unlocking potential.
Question 6: When is it MOST appropriate for a coach to share a direct suggestion during a session?
- Whenever the coach has a relevant insight to offer
- Only after asking permission and confirming the coachee has exhausted their own ideas (Correct answer)
- At the beginning of each session to set direction
- When the coachee's chosen approach appears suboptimal to the coach
Correct answer: Only after asking permission and confirming the coachee has exhausted their own ideas
Offering advice only after permission and after the coachee's own exploration preserves the learner-centered nature of coaching and avoids dependency.
Question 7: A coaching conversation ends without a clear action plan. The MOST likely impact is:
- Stronger intrinsic motivation due to reduced pressure
- Reduced accountability and lower probability of behavior change (Correct answer)
- More flexible implementation by the coachee
- A naturally organic follow-up at the next session
Correct answer: Reduced accountability and lower probability of behavior change
Without concrete commitments and action steps, coaching insights rarely translate into sustained behavior change.
In the context of coaching, 'reframing' means: