Evaluation Methods Flashcards
7 cards from real CT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Evaluation Methods flashcards as text
Which component is essential when calculating the Return on Investment (ROI) of a training program?
Answer: Monetary value of performance improvements minus training costs
ROI compares the financial benefits of improved performance against the total cost of delivering the training program.
A trainer wants to determine whether improved productivity after training is due to training or another factor like a new software tool. The trainer should use:
Answer: An isolation technique such as a control group or expert estimation
Isolation techniques — including control groups, trend analysis, or stakeholder estimation — help attribute performance change specifically to training.
What does 'transfer of training' refer to in evaluation?
Answer: The degree to which learned skills are applied in the work environment
Transfer of training measures how effectively new knowledge and skills are applied on the job after training concludes.
Which of the following is an example of an unobtrusive evaluation method?
Answer: Reviewing existing sales records before and after training
Unobtrusive measures use existing data (records, reports, metrics) without requiring participants to do anything additional for evaluation purposes.
A training manager wants to compare how different delivery formats (classroom vs. e-learning) affect knowledge gain. The BEST evaluation design for this comparison is:
Answer: Comparative control group design with pre- and post-tests
A comparative control group design with pre/post-tests allows systematic comparison of outcomes across two delivery methods under controlled conditions.
Which type of question on an evaluation instrument is BEST for capturing unexpected learner insights or suggestions?
Answer: Open-ended questions
Open-ended questions allow learners to express thoughts that predetermined response options would miss, capturing richer qualitative feedback.
What is a 'smile sheet' in training evaluation, and what is its primary limitation?
Answer: A post-training reaction survey; it measures satisfaction but not learning or performance
Smile sheets measure immediate learner satisfaction (Level 1) but provide no evidence of whether learning occurred or performance improved.
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