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Coaching Techniques Flashcards

7 cards from real CT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A trainer-coach is working with someone from a high-context culture who communicates indirectly. The BEST adaptation is to:

    Answer: Use more open-ended questions and allow longer pauses for reflection

    High-context communicators rely on implicit cues, so open questions and comfortable silence create space for meaningful responses.

  2. Which of the following is an example of a SMART goal in a coaching context?

    Answer: 'I will complete three leadership development webinars by the end of Q3.'

    SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound — completing three webinars by a deadline meets all criteria.

  3. During a coaching session, the coachee begins to cry about work stress. The coach's IMMEDIATE response should be to:

    Answer: Pause, acknowledge the emotion, and give the coachee space

    Acknowledging and allowing the emotional response demonstrates empathy and maintains psychological safety before deciding how to proceed.

  4. Which of the following BEST describes the role of feedback in a coaching context?

    Answer: Observational data shared to increase the coachee's self-awareness

    In coaching, feedback is framed as objective observations that help the coachee reflect and self-correct rather than as evaluation.

  5. What is the PRIMARY purpose of establishing a coaching contract at the start of an engagement?

    Answer: To clarify mutual expectations, boundaries, and goals for the relationship

    A coaching contract aligns both parties on the purpose, structure, confidentiality, and success criteria of the engagement.

  6. A coach who frequently offers personal stories and examples is at risk of:

    Answer: Shifting focus from the coachee's agenda to the coach's experience

    Oversharing personal anecdotes redirects attention away from the coachee and their needs, undermining the coachee-centered coaching model.

  7. Which technique involves the coach mirroring the coachee's last few words to encourage elaboration?

    Answer: Echoing

    Echoing repeats key words or phrases the coachee just said, signaling attentiveness and prompting deeper exploration without leading the conversation.

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