Coaching Techniques Flashcards
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Read the first 7 Coaching Techniques flashcards as text
Which of the following is a key difference between coaching and mentoring?
Answer: Coaching focuses on performance goals; mentoring relies on the mentor's personal experience
Coaching draws out solutions from the coachee, while mentoring typically involves a more experienced person sharing knowledge and advice.
A trainer uses the technique of 'scaling questions' during coaching. What is the PRIMARY purpose?
Answer: To help the coachee assess progress and identify next steps on a numeric scale
Scaling questions (e.g., 'On a scale of 1-10, where are you now?') help coachees self-assess and identify gaps between current and desired states.
Which coaching approach is MOST appropriate when working with a highly experienced subject-matter expert who has a performance gap?
Answer: Non-directive coaching, facilitating self-discovery
Experienced professionals often benefit most from non-directive coaching that respects their expertise while facilitating new insights.
The term 'coachable moment' refers to:
Answer: A spontaneous opportunity arising from real experience that is ideal for coaching
A coachable moment is an unplanned, real-time opportunity triggered by an event that makes coaching particularly relevant and impactful.
Which behavior MOST undermines psychological safety in a coaching relationship?
Answer: Breaking confidentiality by reporting session content to management
Violating confidentiality destroys the trust foundational to coaching, making coachees unwilling to be vulnerable or honest.
A coach who consistently interprets a coachee's silence as resistance is MOST likely demonstrating:
Answer: Confirmation bias
Confirmation bias leads coaches to interpret ambiguous behavior in a way that confirms preexisting assumptions rather than exploring actual meaning.
In solution-focused coaching, the 'miracle question' is used to:
Answer: Help the coachee envision a desired future state free from the current problem
The miracle question ('If you woke up and the problem was solved, what would be different?') helps coachees articulate a vivid vision of success.
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