Coaching Techniques Flashcards
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Which coaching model uses the sequence: Goal, Reality, Options, Will?
Answer: GROW model
The GROW model (Goal, Reality, Options, Will) is a widely used coaching framework for structuring coaching conversations.
A trainer-coach notices a learner repeatedly avoids answering direct questions. The BEST response is to:
Answer: Rephrase the question and wait silently for the learner's response
Rephrasing and using silence gives the learner space to process and respond, supporting self-discovery without pressure.
In cognitive coaching, the primary goal of the coach is to:
Answer: Support the learner's self-directed thinking and metacognition
Cognitive coaching focuses on enhancing the learner's own thinking processes and self-reflection rather than providing direct answers.
Which questioning technique is MOST effective for helping a coachee identify root causes of a performance gap?
Answer: Probing questions
Probing questions dig deeper into a topic, helping coachees analyze and identify underlying causes of issues.
A coachee says, 'I know what I should do, but I just can't seem to start.' This is BEST described as a:
Answer: Motivation or commitment gap
When knowledge and skills are present but action is not taken, the barrier is typically motivational or related to commitment.
Which of the following BEST demonstrates active listening during a coaching session?
Answer: Summarizing and reflecting the coachee's statements back to them
Reflecting and summarizing demonstrates that the coach has heard and understood the coachee, reinforcing trust and clarity.
When a coachee sets an unrealistic goal, the coach's FIRST step should be to:
Answer: Explore the coachee's reasoning and motivation behind the goal
Exploring the reasoning behind a goal respects the coachee's perspective and opens a productive conversation about feasibility.
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