CST Systemic Team Coaching 4

Question 1

A Scrum Trainer is coaching a team where the Product Owner never attends Sprint Reviews. The systemic coach would most usefully:

Accepted Answer

Explore what the pattern of absence reveals about the broader system's relationship with the team

Answer

Consistent absence is data about the system — it may reflect misaligned incentives, unclear expectations, or a broader organizational dynamic worth exploring rather than just enforcing attendance.

Question 2

The distinction between 'team facilitation' and 'team coaching' is best captured as:

Accepted Answer

Facilitation guides a process toward a defined outcome; coaching develops the team's capacity to navigate processes themselves

Answer

Facilitation holds the container for a specific event; coaching builds the team's long-term systemic capability to self-manage, reflect, and improve independently.

Question 3

Which of the following questions best exemplifies a systemic coaching question for a team struggling with inter-team dependencies?

Accepted Answer

What does the way you manage dependencies reveal about how your teams relate to each other?

Answer

Systemic questions invite reflection on underlying patterns and relationships rather than focusing on accountability or process mechanics.

Question 4

A team coach working within the CRR Global ORSC (Organization and Relationship Systems Coaching) model would primarily treat the team as:

Accepted Answer

An entity in its own right with its own needs, voice, and wisdom

Answer

ORSC treats relationship systems — including teams — as intelligent entities whose collective voice and wisdom can be accessed directly through systemic interventions.

Question 5

When a team keeps rediscovering the same retrospective action items sprint after sprint without implementing them, a systemic coach would first explore:

Accepted Answer

What forces in the system are preventing the team from acting on its own insights

Answer

Repeated non-implementation suggests systemic forces (workload, authority gaps, cultural norms) actively counteract change intent — the pattern itself is the coaching subject.

(CST) Certified Scrum Trainer Practice Test

(CST) Certified Scrum Trainer Practice Test

CST Systemic Team Coaching 4