CST Systemic Team Coaching 3

Question 1

According to the Team Diagnostic Survey (TDS), which of the following is NOT one of the essential team coaching conditions?

Accepted Answer

A certified ScrumMaster leading retrospectives

Answer

Hackman's conditions for team effectiveness include real team, compelling direction, enabling structure, supportive context, and expert coaching — not a specific role certification.

Question 2

A Scrum Trainer is co-facilitating a team retrospective and notices two team members consistently interrupt each other. The most systemic intervention at that moment would be to:

Accepted Answer

Name the pattern occurring and invite the team to reflect on what it means for them

Answer

Naming the pattern without judging it makes an invisible dynamic visible and invites collective reflection — a core systemic coaching intervention.

Question 3

The 'drama triangle' (Karpman) is useful in team coaching because it helps identify:

Accepted Answer

Dysfunctional relational roles (Persecutor, Rescuer, Victim) that teams can cycle through

Answer

The drama triangle describes a systemic pattern of dysfunctional roles that teams unconsciously adopt, creating recurring conflict rather than collaborative problem-solving.

Question 4

When coaching a team 'at the system level,' a CST is primarily attending to:

Accepted Answer

Patterns, relationships, and dynamics that persist across multiple sprints and interactions

Answer

System-level coaching focuses on persistent patterns, recurring dynamics, and the collective rather than on individual performance or process artifacts.

Question 5

A team coach uses a 'systemic constellation' exercise during a team workshop. The primary purpose of this technique is to:

Accepted Answer

Physically represent relationships and tensions within the team's system to surface hidden dynamics

Answer

Systemic constellations use spatial positioning and embodiment to externalize and explore relational dynamics that are difficult to articulate verbally.

(CST) Certified Scrum Trainer Practice Test

(CST) Certified Scrum Trainer Practice Test

CST Systemic Team Coaching 3