Loss Prevention Strategies Flashcards
7 cards from real CSP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Loss Prevention Strategies flashcards as text
The 'grab-and-run' shoplifting tactic is best countered by which store design strategy?
Answer: Positioning high-value items in locked cases away from exits with clear sightlines
Securing high-value items in locked cases placed away from exits and under camera coverage reduces both the opportunity and ease of grab-and-run theft.
Which interview approach is most widely recommended in loss prevention for obtaining voluntary admissions from internal theft suspects?
Answer: Reid Technique
The Reid Technique, involving a behavioral analysis interview followed by a nine-step interrogation, has been widely adopted in loss prevention for eliciting admissions from internal theft suspects.
What does 'shrink-to-sales ratio' measure in a retail loss prevention context?
Answer: Total inventory loss expressed as a proportion of net revenue
The shrink-to-sales ratio divides total inventory shrinkage by net sales, yielding a percentage that benchmarks loss performance across periods or locations.
A loss prevention manager notices that shrinkage is concentrated in a specific product category during evening shifts. The FIRST step should be:
Answer: Conducting a data-driven investigation to identify the source and method of loss
Focused investigation using transaction data, surveillance review, and staffing analysis will identify whether the loss is internal, external, or procedural before corrective action is taken.
Which of the following is a key component of an effective employee theft awareness program?
Answer: Encouraging employees to report suspicious behavior through a confidential hotline
Anonymous tip hotlines are proven tools that empower employees to report dishonest behavior without fear of retaliation, leading to faster detection of internal theft.
In the context of vendor fraud, 'short-shipping' occurs when:
Answer: A supplier bills for more units than are actually delivered
Short-shipping fraud involves a vendor intentionally delivering fewer units than invoiced, causing the retailer to pay for merchandise it never received.
Which access control principle limits employees to only those systems and areas necessary to perform their job duties?
Answer: Least privilege
The least privilege principle restricts employee access rights to the minimum required for their role, reducing the opportunity for theft or unauthorized activity.