CSM Leadership & Organizational Behavior 3

Question 1

Which type of power is derived from a leader's personal charisma and perceived admirable qualities?

Accepted Answer

Referent power

Answer

Referent power comes from followers' identification with and admiration for the leader as a person.

Question 2

A company merges two departments with conflicting work cultures. The FIRST step a strategic leader should take is:

Accepted Answer

Assess both cultures to identify shared values and key differences

Answer

Assessing existing cultures first helps leaders design an integration plan grounded in actual strengths and fault lines.

Question 3

In Tuckman's group development model, intense interpersonal conflict and power struggles are characteristic of which stage?

Accepted Answer

Storming

Answer

The Storming stage is marked by conflict as members compete for roles and challenge the leader's authority.

Question 4

A strategic manager wants to create an environment where employees feel safe speaking up about mistakes. Which leadership approach is most effective?

Accepted Answer

Publicly rewarding those who report problems without blame

Answer

Publicly rewarding candor signals psychological safety and models the behavior leaders want throughout the organization.

Question 5

Which organizational structure gives functional managers and project managers shared authority over employees simultaneously?

Accepted Answer

Matrix structure

Answer

The matrix structure creates dual reporting relationships where employees answer to both functional and project managers.

(CSM) Certified Strategic Manager Practice Test