Leadership & Organizational Behavior Flashcards

Which type of power is derived from a leader's personal charisma and perceived admirable qualities?

Answer: Referent power

Referent power comes from followers' identification with and admiration for the leader as a person.

A company merges two departments with conflicting work cultures. The FIRST step a strategic leader should take is:

Answer: Assess both cultures to identify shared values and key differences

Assessing existing cultures first helps leaders design an integration plan grounded in actual strengths and fault lines.

In Tuckman's group development model, intense interpersonal conflict and power struggles are characteristic of which stage?

Answer: Storming

The Storming stage is marked by conflict as members compete for roles and challenge the leader's authority.

A strategic manager wants to create an environment where employees feel safe speaking up about mistakes. Which leadership approach is most effective?

Answer: Publicly rewarding those who report problems without blame

Publicly rewarding candor signals psychological safety and models the behavior leaders want throughout the organization.

Which organizational structure gives functional managers and project managers shared authority over employees simultaneously?

Answer: Matrix structure

The matrix structure creates dual reporting relationships where employees answer to both functional and project managers.

According to expectancy theory, employee motivation is highest when they believe:

Answer: Effort leads to performance, performance leads to valued outcomes

Expectancy theory holds that motivation depends on the belief that effort produces results and results produce valued rewards.

A leader who adjusts their communication style to match the cultural background of international team members is demonstrating:

Answer: Cultural intelligence (CQ)

Cultural intelligence is the ability to function effectively across different cultural contexts by adapting behavior accordingly.