CSI - Continual Service Improvement Practice Test
CSI CSI Data Analysis and Reporting
In CSI, what is the distinction between 'data', 'information', and 'knowledge'?
Select your answer
A
Data is raw facts; information is processed data with context; knowledge is information applied to make decisions
B
Data and information are identical; knowledge is separate
C
Knowledge is raw; information and data are the same thing
D
All three terms mean the same thing in ITIL
Hint
