CSET Project Planning & Execution 4 — Questions and Answers
Question 1: Which conflict resolution approach results in a win-win outcome by finding a solution that satisfies all parties?
- Forcing
- Avoiding
- Collaborating (Correct answer)
- Compromising
Correct answer: Collaborating
Collaborating (also called problem solving) seeks a solution that fully satisfies all parties' concerns, producing the best long-term result.
Question 2: A project has a Schedule Variance (SV) of -$15,000. This means:
- The project has spent $15,000 less than planned
- The project is $15,000 behind schedule in terms of earned value (Correct answer)
- The project is over budget by $15,000
- The project will finish $15,000 early
Correct answer: The project is $15,000 behind schedule in terms of earned value
A negative Schedule Variance (EV - PV) indicates the project has completed less work than planned, meaning it is behind schedule.
Question 3: Which document establishes the approved scope, schedule, and cost baselines that future performance will be measured against?
- Project Charter
- Project Management Plan (Correct answer)
- Risk Register
- Communications Management Plan
Correct answer: Project Management Plan
The Project Management Plan contains the performance measurement baselines (scope, schedule, cost) used to track and control project performance.
Question 4: In project procurement, a Fixed-Price contract places cost risk primarily on the:
- Buyer
- Seller (Correct answer)
- Project sponsor
- Both buyer and seller equally
Correct answer: Seller
In a Fixed-Price contract, the seller agrees to deliver at a set price, so the seller bears the risk if actual costs exceed the agreed price.
Question 5: A project manager is facilitating a meeting where team members independently generate ideas without criticism before evaluating them. This technique is called:
- Delphi technique
- Nominal group technique
- Brainstorming (Correct answer)
- Root cause analysis
Correct answer: Brainstorming
Brainstorming encourages free generation of ideas in a judgment-free environment before evaluation begins, promoting creative thinking.
Question 6: What is the primary purpose of an Integrated Change Control process in project management?
- To prevent any changes to the project scope
- To review, approve, or reject proposed changes in a controlled manner (Correct answer)
- To document all changes after they are implemented
- To assign change responsibilities to team members
Correct answer: To review, approve, or reject proposed changes in a controlled manner
Integrated Change Control evaluates the impact of proposed changes on all project constraints before approving or rejecting them.
Question 7: Which quality management tool maps the frequency of causes contributing to a problem in descending order to identify the most significant factors?
- Control chart
- Fishbone diagram
- Pareto chart (Correct answer)
- Scatter diagram
Correct answer: Pareto chart
A Pareto chart displays causes from most to least frequent, visually highlighting the vital few causes that produce most of the defects.
Which conflict resolution approach results in a win-win outcome by finding a solution that satisfies all parties?