CSC Strategic Planning & Business Analysis 3

Question 1

A senior consultant is helping a client choose between organic growth and an acquisition strategy. The Ansoff Matrix quadrant that represents entering new markets with existing products is called:

Accepted Answer

Market Development

Answer

Market Development involves taking existing products into new markets, which aligns with the geographic or demographic expansion scenario without changing the product.

Question 2

During process mapping, a consultant uses swimlane diagrams. The PRIMARY benefit of swimlanes over basic flowcharts is that they:

Accepted Answer

Show handoffs and accountability between different roles or departments

Answer

Swimlane diagrams visually separate responsibilities by role or department, making cross-functional handoffs and accountability clear in ways simple flowcharts cannot.

Question 3

A client's strategic plan calls for 15% revenue growth, but the business analysis reveals that the current sales pipeline can only support 6% growth. This gap is best addressed first by:

Accepted Answer

Conducting a gap analysis to identify root causes and options to close the difference

Answer

A formal gap analysis identifies the root causes of the performance shortfall and generates strategic options before any corrective action is chosen.

Question 4

Which competitive strategy, as defined by Michael Porter, involves targeting a narrow customer segment with either lower cost or differentiation advantages?

Accepted Answer

Focus Strategy

Answer

Porter's Focus Strategy directs competitive efforts at a narrow market niche, applying either cost or differentiation advantages specifically to that segment.

Question 5

A business analyst is eliciting requirements for a new CRM system. A stakeholder says, 'The system should be fast.' This is best classified as a:

Accepted Answer

Non-functional requirement

Answer

Performance expectations like speed are non-functional requirements that describe system quality attributes rather than specific behaviors or functions.

(CSC) Certified Senior Consultant Practice Test

(CSC) Certified Senior Consultant Practice Test

CSC Strategic Planning & Business Analysis 3