CSA Testing and Debugging 4 — Questions and Answers
Question 1: After deploying a change set, an administrator notices that a custom formula field is displaying an error on records. What is the most likely cause?
- A referenced field or object in the formula does not exist or is not yet deployed in the target org (Correct answer)
- The formula was not included in the change set
- Formula fields require manual activation after deployment
- The change set overwrote the production formula with a blank value
Correct answer: A referenced field or object in the formula does not exist or is not yet deployed in the target org
Formula field errors often occur when the formula references another field or object that does not exist in the target org.
Question 2: An administrator wants to confirm that a territory management assignment is working correctly for a specific account. Which approach is most effective?
- Use the 'Preview Assignments' feature in Territory Management to simulate assignments before activating (Correct answer)
- Log in as the account owner and check visibility
- Run the territory assignment rules manually and check the Territory field on the record
- Export all accounts to Excel and verify territory assignments manually
Correct answer: Use the 'Preview Assignments' feature in Territory Management to simulate assignments before activating
The 'Preview Assignments' feature lets administrators test territory rules without activating them, ensuring assignments are correct.
Question 3: A dashboard is showing stale data even though the underlying reports have been refreshed. What is the most likely cause?
- The dashboard itself has not been refreshed and is showing cached data from its last refresh (Correct answer)
- The reports are filtered to a date range that excludes recent records
- The dashboard components are pointing to deleted reports
- The running user's data visibility is restricting the results
Correct answer: The dashboard itself has not been refreshed and is showing cached data from its last refresh
Dashboards cache results from their last refresh and must be manually or automatically refreshed to display current data.
Question 4: Which sandbox type is best suited for testing integrations that require realistic data volumes similar to production?
- Full Copy sandbox (Correct answer)
- Developer sandbox
- Developer Pro sandbox
- Partial Copy sandbox
Correct answer: Full Copy sandbox
A Full Copy sandbox replicates all production data and metadata, making it the best choice for testing data-volume-sensitive integrations.
Question 5: An administrator is investigating why a duplicate rule did not block a duplicate Account from being saved. What should they verify first?
- Whether the duplicate rule's action is set to 'Block' rather than 'Allow with alert' (Correct answer)
- Whether the Account object has field history tracking enabled
- Whether the user has the Manage Duplicates permission
- Whether the matching rule is using the correct matching algorithm
Correct answer: Whether the duplicate rule's action is set to 'Block' rather than 'Allow with alert'
Duplicate rules can be configured to either block duplicates or allow them with an alert; if set to allow, duplicates will still be saved.
Question 6: A user reports that a Lightning page is loading slowly. Which Salesforce tool can help an administrator identify performance bottlenecks on the page?
- Lightning Page Performance view in the App Builder (Correct answer)
- Apex Debug Logs
- Setup Audit Trail
- Data Management tools
Correct answer: Lightning Page Performance view in the App Builder
Lightning App Builder includes a Performance view that analyzes page components and identifies those contributing to slow load times.
Question 7: When testing whether a new profile restricts access to a sensitive object correctly, which method gives the most definitive confirmation?
- Log in as a user with that profile and attempt to access the object (Correct answer)
- Review the profile's object settings in Setup
- Run a SOQL query as the System Administrator
- Check the object's field-level security settings
Correct answer: Log in as a user with that profile and attempt to access the object
Logging in as an affected user provides a real-world confirmation that the profile restrictions work as configured.
CSA Testing and Debugging 4
After deploying a change set, an administrator notices that a custom formula field is displaying an error on records.
What is the most likely cause?