CSA System Installation and Configuration 2

Question 1

Which ServiceNow installation method allows multiple application nodes to share a single database instance?

Accepted Answer

Clustered deployment

Answer

Clustered deployment connects multiple application nodes to one database, enabling load balancing and redundancy.

Question 2

During a ServiceNow upgrade, what is the recommended action before applying a new release?

Accepted Answer

Back up the database and clone to a sub-production instance first

Answer

Best practice requires backing up the database and testing the upgrade on a sub-production instance before applying to production.

Question 3

What is the purpose of the 'glide.db.pool.connections' system property in ServiceNow?

Accepted Answer

It controls the number of database connections available to the application

Answer

The glide.db.pool.connections property determines how many simultaneous database connections the instance can maintain.

Question 4

Which file is used to configure JVM heap memory settings in a ServiceNow on-premise deployment?

Accepted Answer

wrapper.conf

Answer

The wrapper.conf file contains JVM startup parameters including heap memory size settings for ServiceNow nodes.

Question 5

In ServiceNow, what does the MID Server facilitate?

Accepted Answer

Communication between the ServiceNow instance and resources on a local network

Answer

A MID Server acts as a proxy to enable the ServiceNow cloud instance to communicate securely with on-premise network resources.

(CSA) Certified System Administrator Practice Test