CSA Flow Designer and Automation 2 — Questions and Answers
Question 1: Which Flow Designer element is used to pause a flow until a specific condition becomes true on a record?
- Wait for Condition (Correct answer)
- Approval Action
- Timer Action
- Decision Table
Correct answer: Wait for Condition
The 'Wait for Condition' step pauses flow execution until a defined field condition is met on a specified record.
Question 2: In Flow Designer, what is the purpose of the 'Data Pill Picker'?
- To schedule flow runs at intervals
- To reference dynamic data from prior flow steps (Correct answer)
- To configure REST endpoint authentication
- To define subflow input variables
Correct answer: To reference dynamic data from prior flow steps
The Data Pill Picker lets you reference output variables from previous triggers and actions within the same flow.
Question 3: Which built-in Flow Designer action updates multiple field values on an existing record without writing custom scripts?
- Create Record
- Transform Record
- Update Record (Correct answer)
- Modify Fields
Correct answer: Update Record
The 'Update Record' action sets one or more field values on an already-existing record identified by its sys_id.
Question 4: What role is required to create and publish flows in Flow Designer by default?
- itil
- admin or flow_designer (Correct answer)
- catalog_admin
- workflow_editor
Correct answer: admin or flow_designer
Users must have the 'flow_designer' role (or admin) to create, edit, and publish flows in Flow Designer.
Question 5: How does Flow Designer handle errors that occur inside an Action step by default?
- The flow skips the failed action and continues
- The flow stops and marks the execution as Error (Correct answer)
- The flow retries the action three times automatically
- The flow triggers a separate error subflow
Correct answer: The flow stops and marks the execution as Error
By default, an unhandled action error halts the flow and sets its execution record status to 'Error'.
Question 6: Which component in Flow Designer allows you to call a reusable set of steps from multiple flows?
- Spoke
- Subflow (Correct answer)
- Workflow Activity
- Integration Hub step
Correct answer: Subflow
Subflows are reusable logic blocks that can be invoked from any flow or other subflow, reducing duplication.
Question 7: When a Flow Designer flow is triggered by a Record-Based trigger and the trigger condition is 'Created or Updated,' what controls which field changes fire the trigger?
- Business Rule conditions
- Trigger filter conditions defined in the flow (Correct answer)
- A Scripted REST API filter
- Table-level ACL rules
Correct answer: Trigger filter conditions defined in the flow
Trigger filter conditions in the flow definition specify which field values or changed-fields activate the flow.
CSA Flow Designer and Automation 2
Which Flow Designer element is used to pause a flow until a specific condition becomes true on a record?