CS Cheat Sheet 2026

The 30 highest-yield CS facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. What is the benefit of setting daily goals for time management? → To prioritize tasks and ensure important activities are completed
2. When should a meeting agenda be distributed to attendees? → In advance of the meeting so attendees can prepare
3. What is the role of non-verbal communication in the office? → It is irrelevant
4. Which term describes the process of recording financial transactions in the order they occur? → Journalizing
5. When managing travel arrangements for multiple executives simultaneously, which tool is MOST effective for tracking all itineraries and deadlines? → A centralized travel management spreadsheet or corporate travel platform
6. When creating a mail merge, the 'data source' file typically contains: → The list of recipients with their names and addresses
7. What does 'at-will' employment allow an employer to do? → Terminate an employee for any reason that is not illegal, without prior notice or cause
8. A spreadsheet formula that adds all values in cells A1 through A10 would be written as: → =SUM(A1:A10)
9. What is the purpose of document preparation in office administration? → To create, format, and store documents correctly
10. In Microsoft Word, the 'Track Changes' feature is used to: → Record edits so reviewers can see what was changed and by whom
11. What is the importance of office procedures in administration? → To establish guidelines for office operations
12. Which law protects employees' rights to organize and bargain collectively? → NLRA
13. In a shared calendar system, 'permissions' control: → Who can view or edit the calendar and its contents
14. What is the role of a W-4 form in the United States? → Tells the employer how much federal income tax to withhold from paychecks
15. Under the Americans with Disabilities Act (ADA), employers must provide: → Reasonable accommodations for qualified employees with disabilities
16. How does effective coordination impact customer service? → By addressing customer requests promptly and efficiently
17. Copyright law protects: → Original creative works such as written documents, images, and software
18. What is an example of an important document to be retained in an office? → Contracts, tax records, employee records, financial statements
19. Petty cash funds are used primarily for: → Small, routine office expenses
20. What is a legally binding agreement between two or more parties called? → Contract
21. What is the purpose of an employee handbook? → To communicate company policies, procedures, expectations, and employee rights
22. What is the MOST important information to include when sending a meeting invitation? → Date, time, location or virtual link, agenda or purpose, and expected participants
23. When coordinating travel arrangements for an executive, a secretary should FIRST: → Confirm the executive's destination, travel dates, preferences, and any budget guidelines
24. A budget variance occurs when: → Actual spending differs from the budgeted amount
25. How does coordination improve office productivity? → By aligning tasks and ensuring clear communication
26. What is the role of office technology in administration? → To manage finances
27. When arranging hotel accommodations for an executive, which factor should a secretary prioritize to maximize productivity? → Selecting a hotel near the meeting venue or client site
28. After a meeting, action items should be: → Distributed to responsible parties with clear deadlines and followed up on
29. What is 'due diligence' in a business context? → Thorough investigation and care taken before entering a business agreement
30. What is the role of delegation in time management? → To distribute responsibilities and improve efficiency