Cruise Ship Cruise Ship Passenger Rights and Consumer Protection

Question 1

Under the Cruise Vessel Security and Safety Act (CVSSA), cruise lines operating in the US must maintain a '24-hour' hotline for what purpose?

Accepted Answer

Reporting crimes and emergencies occurring on board

Answer

The CVSSA requires US-linked cruise lines to maintain a 24-hour hotline for passengers and crew to report crimes and emergencies occurring on board.

Question 2

What federal agency receives mandatory crime reports from cruise ships under US law?

Accepted Answer

The FBI

Answer

The CVSSA requires cruise lines to report certain crimes to the FBI, which has jurisdiction over crimes on ships sailing under US-flagged authority or in US waters.

Question 3

What does the FMC (Federal Maritime Commission) oversee regarding cruise ships in the US?

Accepted Answer

Financial protection requirements ensuring cruise lines can refund passengers if they fail

Answer

The FMC requires cruise lines to maintain financial protection (Performance Bonds or escrow) to ensure passengers receive refunds if the cruise line ceases operations.

Question 4

When a cruise line significantly changes an itinerary, what are passengers typically entitled to according to most standard cruise contracts?

Accepted Answer

A partial credit, rebooking option, or in some cases a full refund depending on the contract terms

Answer

Cruise contracts typically offer passengers credits, rebooking options, or refunds when itineraries are significantly changed, though specific terms vary by cruise line.

Question 5

What is the 'Athens Convention' relating to cruise ship passengers?

Accepted Answer

An international convention establishing cruise lines' liability for passenger death, injury, and luggage loss

Answer

The Athens Convention (1974, amended 2002) establishes cruise ship operators' liability limits and obligations for passenger death, personal injury, and loss of luggage.

Cruise Ship Practice Test

Cruise Ship Practice Test

Cruise Ship Cruise Ship Passenger Rights and Consumer Protection