CRSS CRSS - Certified Recovery Support Specialist Motivational Interviewing and Engagement Questions and Answers 1 — Questions and Answers
Question 1: Which core principle of Motivational Interviewing (MI) involves reflecting back what the client has said to demonstrate understanding?
- Confrontation
- Reflective listening (Correct answer)
- Advice-giving
- Structured questioning
Correct answer: Reflective listening
Reflective listening is a foundational MI skill where the specialist mirrors the client's words to show empathy and understanding.
Question 2: In Motivational Interviewing, what term describes a client's statements that favor making a change?
- Sustain talk
- Change talk (Correct answer)
- Ambivalence
- Discord
Correct answer: Change talk
Change talk refers to the client's own verbal expressions of desire, ability, reasons, or need to change a behavior.
Question 3: Which MI technique involves asking open-ended questions, affirming, reflecting, and summarizing?
- FRAMES
- OARS (Correct answer)
- SMART
- WRAP
Correct answer: OARS
OARS (Open-ended questions, Affirmations, Reflections, Summaries) is the core set of MI communication skills.
Question 4: What is 'ambivalence' as understood in Motivational Interviewing?
- A refusal to engage in treatment
- Feeling two ways simultaneously about change (Correct answer)
- Complete readiness to change
- Resistance to any support
Correct answer: Feeling two ways simultaneously about change
Ambivalence is the simultaneous experience of wanting and not wanting to change, which MI views as a normal part of the change process.
Question 5: Which stage of the Stages of Change model is a person in when they are not yet considering changing a behavior?
- Contemplation
- Preparation
- Precontemplation (Correct answer)
- Maintenance
Correct answer: Precontemplation
In the Precontemplation stage, the individual does not recognize a problem or see any need to change their current behavior.
Question 6: A CRSS specialist rolling with resistance should primarily:
- Confront the client about their denial
- Avoid the topic of change entirely
- Acknowledge the client's perspective without arguing (Correct answer)
- Increase pressure to motivate action
Correct answer: Acknowledge the client's perspective without arguing
Rolling with resistance means accepting and reflecting the client's reluctance rather than opposing it, which reduces defensiveness.
CRSS CRSS - Certified Recovery Support Specialist Motivational Interviewing and Engagement Questions and Answers 1
Which core principle of Motivational Interviewing (MI) involves reflecting back what the client has said to demonstrate understanding?