CRP Team Building & Development 3

Question 1

A recreation manager notices a high-performing team member is disengaged. According to Herzberg's theory, which factor is MOST likely the cause?

Accepted Answer

Lack of recognition and achievement opportunities

Answer

Herzberg's motivators—such as recognition and achievement—drive engagement, while their absence leads to disengagement even when hygiene factors are met.

Question 2

What does 'psychological safety' within a team PRIMARILY enable?

Accepted Answer

Freedom to speak up, take risks, and admit mistakes without fear

Answer

Psychological safety, as defined by Amy Edmondson, is the belief that one won't be punished for speaking up with ideas, questions, or mistakes.

Question 3

Which type of team structure is MOST common in large recreation agencies managing multiple simultaneous programs?

Accepted Answer

Cross-functional team

Answer

Cross-functional teams draw members from different departments to collaboratively manage complex, multi-program initiatives.

Question 4

A supervisor uses 360-degree feedback for team development. Who typically provides input in this process?

Accepted Answer

Supervisors, peers, subordinates, and sometimes clients

Answer

360-degree feedback collects perspectives from all directions—above, beside, and below the individual—for a comprehensive view.

Question 5

When forming a new seasonal recreation team, which action BEST accelerates the Norming stage?

Accepted Answer

Establishing clear group norms and celebrating early wins together

Answer

Establishing norms early and recognizing shared successes accelerates cohesion and moves teams toward Norming faster.

(CRP) Certified Recreation Professional Practice Test

(CRP) Certified Recreation Professional Practice Test

CRP Team Building & Development 3