Assessment & Measurement of Resilience Flashcards
7 cards from real CRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Assessment & Measurement of Resilience flashcards as text
Which ISO standard provides the primary framework for evaluating organizational resilience through a management system approach?
Answer: ISO 22316
ISO 22316 is specifically dedicated to organizational resilience, providing principles and attributes for assessing and building resilience through a management system lens.
A resilience assessment reveals that an organization scores high on robustness but low on adaptability. What real-world risk does this profile create?
Answer: The organization may fail against novel or unprecedented disruptions
High robustness with low adaptability means the organization can withstand known threats but lacks the flexibility to respond effectively when disruptions exceed designed-for scenarios.
When measuring community resilience, which indicator set is most widely used by US federal agencies?
Answer: BRIC (Baseline Resilience Indicators for Communities)
The BRIC index, developed by researchers and adopted by federal entities, measures community resilience across social, economic, infrastructure, institutional, housing, and community capital domains.
An organization conducts quarterly resilience self-assessments. What is the primary risk associated with relying exclusively on self-assessments?
Answer: Confirmation bias and optimistic scoring inflate apparent maturity
Self-assessments are prone to confirmation bias, where teams unconsciously rate themselves favorably, leading to inflated maturity scores that misrepresent actual resilience capability.
In a resilience capability maturity model (CMM), what distinguishes Level 3 (Defined) from Level 2 (Managed)?
Answer: Level 3 processes are standardized, documented, and consistently applied organization-wide
The shift from Managed (Level 2) to Defined (Level 3) is characterized by standardized, documented processes applied consistently across the entire organization rather than individually managed by each unit.
Which approach is most effective for validating the accuracy of a resilience self-assessment?
Answer: Triangulating self-assessment results with exercise outcomes and independent audits
Triangulation—combining self-assessment data with exercise results and independent auditor findings—cross-validates scores and reduces the distortion introduced by self-reporting bias.
A resilience professional uses Net Promoter Score (NPS) methodology adapted for internal resilience programs. What does a high internal NPS indicate?
Answer: Staff trust and actively advocate for the resilience program
An adapted internal NPS measures staff willingness to promote the resilience program, indicating high trust, perceived value, and cultural buy-in that are essential for effective program execution.