CRP Household Goods Management 5 — Questions and Answers
Question 1: A CBM in international shipping measures:
- Customs bond margin
- Cubic meters of cargo volume (Correct answer)
- Carrier billing method
- Container bulk mass
Correct answer: Cubic meters of cargo volume
CBM stands for cubic meter, the standard unit for cargo volume.
Question 2: Roughly how many cubic feet does a standard 20-foot shipping container hold?
- About 300 cubic feet
- About 1,170 cubic feet (Correct answer)
- About 3,500 cubic feet
- About 10,000 cubic feet
Correct answer: About 1,170 cubic feet
A 20-foot container holds roughly 1,100 to 1,170 cubic feet of usable space.
Question 3: A pre-move in-home survey is valuable chiefly because it:
- Replaces the need for an inventory
- Allows an accurate estimate of volume and special handling needs (Correct answer)
- Is required for customs
- Sets the employee's salary
Correct answer: Allows an accurate estimate of volume and special handling needs
A survey lets the mover estimate volume, services and special items accurately.
Question 4: Which service involves arranging the removal of packing debris after delivery?
- Unpacking and debris pickup (Correct answer)
- Long-haul linehaul
- Expedited transit
- Origin SIT
Correct answer: Unpacking and debris pickup
Debris pickup removes cartons and paper after the crew unpacks the shipment.
Question 5: Why might a mover require a shuttle service at origin or destination?
- Large truck cannot access the residence due to street or weight restrictions (Correct answer)
- The goods are headed overseas
- The customer wants insurance
- The shipment is overweight
Correct answer: Large truck cannot access the residence due to street or weight restrictions
A shuttle uses a smaller vehicle when a full-size van cannot reach the home.
Question 6: Which statement about shipping a firearm in household goods is most accurate?
- It is always treated like furniture
- It requires compliance with applicable laws and is often excluded or handled specially (Correct answer)
- It is exempt from all regulation
- It must be placed in a cardboard box
Correct answer: It requires compliance with applicable laws and is often excluded or handled specially
Firearms are regulated and many movers restrict them or require special handling and paperwork.
Question 7: A relocation professional should advise a transferee to prepare for a move by:
- Keeping all items including expired chemicals
- Decluttering and disposing of non-essential or restricted items before packing (Correct answer)
- Packing flammables in boxes
- Skipping an inventory
Correct answer: Decluttering and disposing of non-essential or restricted items before packing
Reducing volume cuts cost, and disposing of restricted items avoids refusal by the mover.