Problem Solving & Decision Making Flashcards
7 cards from real CRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Problem Solving & Decision Making flashcards as text
A recreation professional is evaluating three vendor proposals for a new fitness equipment contract. Using a weighted decision matrix, what does 'weighting' the criteria accomplish?
Answer: It reflects the relative importance of each criterion in the final score
Weighting assigns proportional importance to each criterion so that higher-priority factors have greater influence on the final ranking.
Which problem-solving model follows the sequence: Define, Measure, Analyze, Improve, Control?
Answer: DMAIC
DMAIC is a data-driven quality improvement process widely used in process improvement and problem resolution frameworks.
A recreation department is facing budget cuts and must eliminate two of five programs. Which approach BEST ensures an evidence-based, equitable decision?
Answer: Evaluate each program using consistent criteria such as cost per participant, community need, and utilization rates
Applying consistent, objective criteria to all programs ensures decisions are defensible, fair, and aligned with organizational priorities.
In group decision-making, groupthink is MOST likely to occur when:
Answer: A highly cohesive group prioritizes harmony over critical analysis
Groupthink arises when the desire for consensus suppresses individual critical thinking, most often in tightly cohesive groups.
A recreation professional is planning a new senior fitness program and faces uncertainty about participation levels. Which planning approach BEST manages this uncertainty?
Answer: Develop best-case, worst-case, and most-likely scenario plans
Scenario planning prepares the organization to respond effectively regardless of which outcome actually occurs.
A community park has received complaints about unsafe conditions on a playground structure. The repair will take two weeks. What is the MOST appropriate interim action?
Answer: Close only the specific piece of equipment and restrict access to it
Closing only the identified unsafe equipment balances patron safety with continued access to the remainder of the playground.
Force field analysis is used in recreation management primarily to:
Answer: Identify driving and restraining forces affecting a proposed change
Force field analysis visualizes the forces supporting and opposing a change, helping managers strengthen drivers and reduce barriers.