CRM CRM Technology & Systems Management 2

Question 1

Which standard provides guidance on metadata for records management systems?

Accepted Answer

ISO 23081

Answer

ISO 23081 provides guidance specifically on metadata for records management, complementing the broader records management framework in ISO 15489.

Question 2

What does 'format obsolescence' pose as a risk to digital records?

Accepted Answer

Records becoming inaccessible because software to read the format no longer exists

Answer

Format obsolescence occurs when software to read a digital format no longer exists, making records inaccessible despite being physically intact.

Question 3

In records management, what is an 'enterprise content management' (ECM) system?

Accepted Answer

A comprehensive platform for capturing, managing, storing, preserving, and delivering content across an organization

Answer

An ECM system is a comprehensive platform that captures, manages, stores, preserves, and delivers content and records across an entire organization.

Question 4

What is the role of a 'taxonomy' in a records management system?

Accepted Answer

To provide a hierarchical structure for organizing and classifying records consistently

Answer

A taxonomy provides a hierarchical structure for organizing and classifying records consistently, enabling systematic retrieval and management.

Question 5

Which approach BEST supports long-term digital preservation of records?

Accepted Answer

Converting records to open, non-proprietary formats and regularly migrating them

Answer

Converting records to open, non-proprietary formats and regularly migrating them supports long-term digital preservation by reducing format obsolescence risk.

(CRM) Certified Records Manager Practice Test

(CRM) Certified Records Manager Practice Test

CRM CRM Technology & Systems Management 2