CRM CRM Disaster Recovery & Business Continuity

Question 1

Which category of records is given the HIGHEST priority in a vital records protection program?

Accepted Answer

Records essential to protect the rights and interests of individuals and resume critical operations after a disaster

Answer

Administrative convenience records

Answer

Historical archive records over 50 years old

Answer

Duplicate copies of routine correspondence

Question 2

What is the primary goal of a Business Continuity Plan (BCP) as it relates to records management?

Accepted Answer

To ensure critical records remain accessible so essential functions can continue during and after a disruption

Answer

To reduce overall records storage costs

Answer

To migrate all paper records to digital format

Answer

To train new records management staff during emergencies

Question 3

In records management, what does 'RPO' (Recovery Point Objective) define?

Accepted Answer

The maximum acceptable amount of data loss measured in time, indicating how far back backups must go

Answer

The maximum time allowed to restore a records system after failure

Answer

The number of staff required for recovery operations

Answer

The physical location where backup records are stored

Question 4

What is 'offsite storage' of vital records PRIMARILY intended to protect against?

Accepted Answer

Destruction of records due to a localized disaster such as fire or flood at the primary facility

Answer

Unauthorized internal access to confidential records

Answer

Excessive growth of records volumes over time

Answer

Legal discovery requests from opposing counsel

Question 5

Which of the following BEST describes a 'records continuity' strategy?

Accepted Answer

Implementing measures to ensure records remain accessible and usable during and after disruptive events

Answer

Ensuring records are stored in alphabetical order at all times

Answer

Hiring additional staff to manage records during peak periods

Answer

Digitizing records solely to reduce paper usage

Question 6

What is 'RTO' (Recovery Time Objective) in the context of records disaster recovery?

Accepted Answer

The maximum acceptable time to restore records system functionality after a disruption

Answer

The minimum number of backup copies required by regulation

Answer

The retention period assigned to disaster recovery documentation

Answer

The interval between scheduled data backups