CRM CRM Disaster Recovery & Business Continuity 1 — Questions and Answers
Question 1: Which category of records is given the HIGHEST priority in a vital records protection program?
- Administrative convenience records
- Records essential to protect the rights and interests of individuals and resume critical operations after a disaster (Correct answer)
- Historical archive records over 50 years old
- Duplicate copies of routine correspondence
Correct answer: Records essential to protect the rights and interests of individuals and resume critical operations after a disaster
Records essential to protect individual rights and resume critical operations are given the highest priority because losing them would most severely impact the organization and stakeholders.
Question 2: What is the primary goal of a Business Continuity Plan (BCP) as it relates to records management?
- To reduce overall records storage costs
- To ensure critical records remain accessible so essential functions can continue during and after a disruption (Correct answer)
- To migrate all paper records to digital format
- To train new records management staff during emergencies
Correct answer: To ensure critical records remain accessible so essential functions can continue during and after a disruption
The primary goal of a BCP in records management is to ensure critical records remain accessible so essential business functions can continue during and after a disruption.
Question 3: In records management, what does 'RPO' (Recovery Point Objective) define?
- The maximum time allowed to restore a records system after failure
- The maximum acceptable amount of data loss measured in time, indicating how far back backups must go (Correct answer)
- The number of staff required for recovery operations
- The physical location where backup records are stored
Correct answer: The maximum acceptable amount of data loss measured in time, indicating how far back backups must go
RPO defines the maximum acceptable amount of data loss measured in time, determining how frequently backups must be performed to meet that threshold.
Question 4: What is 'offsite storage' of vital records PRIMARILY intended to protect against?
- Unauthorized internal access to confidential records
- Destruction of records due to a localized disaster such as fire or flood at the primary facility (Correct answer)
- Excessive growth of records volumes over time
- Legal discovery requests from opposing counsel
Correct answer: Destruction of records due to a localized disaster such as fire or flood at the primary facility
Offsite storage protects vital records from destruction due to a localized disaster at the primary facility, ensuring copies survive even if the main site is lost.
Question 5: Which of the following BEST describes a 'records continuity' strategy?
- Ensuring records are stored in alphabetical order at all times
- Implementing measures to ensure records remain accessible and usable during and after disruptive events (Correct answer)
- Hiring additional staff to manage records during peak periods
- Digitizing records solely to reduce paper usage
Correct answer: Implementing measures to ensure records remain accessible and usable during and after disruptive events
A records continuity strategy implements measures to ensure records remain accessible and usable during and after disruptive events, supporting ongoing operations.
Question 6: What is 'RTO' (Recovery Time Objective) in the context of records disaster recovery?
- The minimum number of backup copies required by regulation
- The maximum acceptable time to restore records system functionality after a disruption (Correct answer)
- The retention period assigned to disaster recovery documentation
- The interval between scheduled data backups
Correct answer: The maximum acceptable time to restore records system functionality after a disruption
RTO is the maximum acceptable time within which records system functionality must be restored after a disruption to minimize operational impact.
CRM CRM Disaster Recovery & Business Continuity 1
Which category of records is given the HIGHEST priority in a vital records protection program?